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Searching the web for "how not to receive a package via DHL" but Google misunderstands, linking to the DHL site instead. Maybe they're not wrong... But I wanted to know if I can tell webshops to use someone else. I'm done with them.
I'm not blaming the delivery drivers. If they are put under enormous time constraints, they may be forced to take some shortcuts and not actually deliver your package but just register the attempt.