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I've been a bit more negative here recently because I've been irked by running into the walls of alternative realities of big corporations. There was the nationally railway that again didn't have trains running (can happen) but kept proclaiming that there were replacement buses. But I was there, there were no buses. But yet they insisted they were there.

And today DHL that just insists that I wasn't home while I was. And they insist they have a contact option on their site (live chat), which doesn't work, yet any contact with them they keep insisting should go through the live chat.

It's how they make you feel helpless that gets to me.